| Installation |
Q.
How do I sign up? (return
to questions)
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Q.How
do I download the software?
(return to questions)
|
Q.
How do I install the software?
(return to questions)
A.
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First,
you need to download the software.
Click here
to download it now or click
here
for complete downloading instructions.
If
you have the backup software
downloaded already, you need
to find where it has been saved
on your computer. The file name
is "dBinst.exe"
and may look like the one of
the examples below:
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or
|
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Once
you've found the file,
double click it to start
the installation.
For step by step installation
help, please read our
Installation
Guide.
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Q.
What files should I back up?
(return to questions)
| A.
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This
is a rather personal choice,
but here is the best suggestion
we can offer:
Anything
that you use or need that would
be difficult or impossible to
reproduce.
Below
are more specific examples.
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Personal
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Business
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- Pictures
- Addressbooks
- Internet
Favorites/Bookmarks
- Music
- Movies
- e-Mails
- Tax
information from software
packages
- Graphic
artwork
- Word
or Spreadsheet documents
(ie. resumes, school
work, etc)
- ...and
much more
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|
- e-Mails
- Word
and Spreadsheet documents
- Sales
information
- Business
Memos/Statements
- Customer
information
- Accounting
or bookkeeping files
- Inventory
- Addressbooks
- Internet
Favorites/Bookmarks
- Employee
records
- Security
logs
- Copyrighted
/ Trademarked original
files
- ...and
much more
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Q.
Should I install the software as a 'Service'
or 'Stand-alone Executable' option?
(return to questions)
| A.
|
The
ability to run the software
as a 'Service' is important
to those who use Windows XP,
NT 4.0, 2000, or 2003. This
is because these operating
systems can be configured
for multiple users, each with
their own username and password
on the same computer. If the
software is running as a 'Service',
it can run scheduled backups
even if the user is logged out
of their account. It is very
common for users with screensavers
to get logged out of their computer
and have to click on their name
to re-enter their desktop.
If
the software is not set up as
a 'Service' then the
program will NOT be
able to run a backup if the
user is not logged in at the
time the schedule comes around.
To
change or confirm the software
is running as a service, read
this
article.
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|
Q.
How do I change the program from a 'Standalone Executable
Item' to a 'Service.' or vice-versa?
(return to questions)
| A.
|
Find
the backup software icon located
near the clock on your taskbar
(usually the opposite side of
the Start button). Right-click
the icon once, then choose the
menu option 'Service.' From
here you can choose to 'Install'
the backup program as a Service,
'Start' or 'Stop'
the Service.
If
you are chosing to 'Install'
the Service option, you will
get a new window with the option
to 'Use Local System credentials'
or 'Use Login User credentials.'
If you require files backed
up on your computer only,
then choose 'Use Local System
credentials.' However, if
you need to back up computers
on a network, and you would
normally have to log into those
computers to access them over
the network, choose 'Use
Login User credentials'
and enter your username and
password used to log into those
networked computers.
If
you are not familiar with the
terms above, please read the
article 'Should
I install the software as a
'Service' or 'Standalone Executable' option?
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