A product of Custom Systems Niagara		 __
mydatabase.ca
Sign up!Our Product LineWhat Services we offerdataBASE PricingdataBASE SupportAbout dataBASE
 
dataBASE offers a wide variety of data-related services. We can perform on-location
site surveys for businesses, can recover data from broken storage devices (hard drives, CD and DVD discs, memory sticks, etc), and can even send regular data recovery discs to you for local storage of your data.

The Lowdown on Data Recovery
Data recovery is not a guaranteed venture. Depending on how the data was lost and how

long it has been since the problem occurred, you may get all, some, or none of your data back. We only consider data recovery if it is absolutely necessary. We'd much rather prefer that you try our online backup program dataBASE for free.

However, if the circumstances arrive and you think you may need data recovery, please

do yourself a big favour and STOP using your device immediately! This refers to anything you may have data stored on, including your PC, handheld PDA, laptop, memory stick, iPOD, etc. You could inadvertently destroy your own files by continuing to use whatever device is giving you problems. Our advice is to call us immediately for more direction at 1-866-991-0219.

To give you an idea of different ways you can lose important files, here is a short list of

real-life examples as experienced by our customers:

  • Accidental file deletion
  • Stolen desktop or laptop
  • Virus or Trojan
  • Power surge
  • Flooding
  • Lost handheld or laptop
  • Disgruntled co-worker
  • Files "'just disappeared"
  • Computer freezes
  • Physical destruction of device
  • Fire
  • Overwritten file
  • Software crash
  • Explosion
  • Hardware failure
As you can see, there are a lot of different threats to your important computer files and
they are much more fragile than we realize. The picture to the left illustrates a typical computer hard disk that would store pictures, videos, documents, and all other files a user might create or
A typical computer hard disk
save. Data is stored on those rotating platters (disks) by magnetic pulses. Your files are written to and read from the platters as they spin at an incredible rate. The silver device that looks like an arrow is called the read/write heads. They glide over the surface of the platters by only millionths of an inch, with the gap created simply by the air passing between the platter and the heads.
Considering the complicated nature of these devices and the sheer number of things that can go wrong, you may want to sign up for our free online backup trial now.

What is a Site Survey?
A site survey is equivalent to a yearly physical. We examine your business environment

and look for your strengths and weaknesses in regards to data availability and security. A typical site-survey will take 1/2 to a full day to complete to ensure we have covered all angles. Every site-survey will include the following categories:
Physical Security
Asset Security
Data Security
Recommendations
Budgeting Results
  • Building Access
  • LAN Room
  • Data Storage Area
  • Power
  • Hardware Redundancy
  • Miscellaneous
  • Users
  • Wireless Access
  • Software
  • Data
  • Disaster Probabilities
  • Immediate
  • Interim
  • Future
  • Introduction
  • Workstations
  • Servers
Prior to the survey, please ensure we have unrestricted access to all areas of your

organization and schedule a person knowledgeable in your business to escort us through your location. If you have more than one location please inform us so we can properly schedule enough time for the additional locations.

What are Local Recovery Discs?
A Local Recovery Disc (LRD) is a CD or DVD copy of all of your files that you have

backed up with our online backup service (for a free 30 day trial, click here). This is a useful disc to have if you or your business needs to recover large amounts of files within minutes of a disaster. You can recover your files much faster from disc than downloading from the Internet.
A good example would be a customer who has 50 GB of data saved to dataBASE and

has just experienced a hard drive failure containing 30 GB of the files backed up to us. That is quite a lot of data to begin with, and it would take a while to download over the Internet. It can be done but no matter how fast your Internet connection is, it could take days to restore that amount of data. This is where the LRD's come in. If you had an LRD, you could insert the disc into a working PC and restore all your files within minutes, not days.
To get an immediate delivery of your Local Recovery Disc, or start receiving them on a

regular basis, please call us at 1-866-991-0219. If you have not yet subscribed to dataBASE, our online backup service (a requirement for receiving LRDs), give it a try FREE for 30 days!
 
       
  Top of Page Contact Us Terms of Service Privacy